Topps addresses bad dual-auto card in Definitive Collection
This entry was posted on July 8, 2022
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Topps is fixing the problem.
Collectors who find any dual-autograph card of Tampa Bay Rays outfielders Austin Meadows and Randy Arozarena in boxes of 2022 Topps Definitive Collection baseball cards will be able to get a replacement card and more from Topps, according to a letter released by the company on Friday.
"We believe the autographs are not of the players pictured," Topps said in its announcement letter (see it in full after the jump) addressing the problem. "While these types of issues are exceedingly rare, we take this extremely seriously and will work with customers holding this card to make the situation right."
In fact, Topps is going above and beyond with the fix for this -- any collector who receives the card will receive a full replacement box of the pricey Definitive release (that's around $2,000) as well as a replacement card of equal value.
Topps cited changes to its routine due to COVID as a reason this card happened.
"We feel confident this is an isolated incident ... and resulted from adjustments made to our autograph procurement process as a result of COVID protocols," Topps said in the letter. "We are further strengthening our procurement and QC processes to avoid these situations altogether going forward."
Any person holding one of these cards (/35) or one of its parallels -- a /10 version or the 1/1 version -- should contact Topps via email at support@topps.com with the subject line "2022 Definitive Meadows/Arozarena" to get their card replaced.
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